Shipping & returns
shipping
In-stock items usually ship in 2-4 business days. Made to order items may take up to 2 weeks to ship. I make every effort to ship out your order as soon as possible. Once orders are transferred to the shipping carrier, delivery timelines are outside of my control and may occasionally experience delays.
Please be sure to double check your billing and shipping address when placing an order. If your package gets lost in transit, I will do everything I possibly can to assist you; however, I cannot be held responsible for lost or stolen packages that have been marked as delivered by the carrier.
Shipping Rates for US Orders
$8 flat rate shipping for orders under $125.
Free US Shipping on orders over $125.
Local Pick-up
Free local pick up is available at my Houston, Texas studio. Pickup slots are generally available Friday - Sunday. I will email you within 24 hours of your placed order to schedule a pickup time.
Kari Breitigam Studio
Sabine Street Studios
1907 Sabine Street, Studio 126
Houston, Texas 77007
Shipping Rates for Canadian Orders
$25 flat rate shipping.
International customers are responsible for any customs fees, import duties, taxes, or additional charges imposed by their country.
Returns
Full-price jewelry items may be returned in original condition (clean and unused) in their original packaging. All returns must be requested within 5 business days of delivery. Your refund will be processed after the returned item is received. Shipping charges will not be refunded. Please email me with your return request and order number at kari@karibreitigam.com to begin the return process.
Fine art prints, paintings and other fine art originals, sale items, gift cards, and international orders are final sale and cannot be returned.
Handmade Nature of Work
Small variations, subtle imperfections, and natural inconsistencies are part of the handmade process and are not considered defects.
Questions regarding shipping or returns may be directed to kari@karibreitigam.com.